“…. healthcare is high on the list of experiences that need reinvention.”
“Booking an appointment, waiting weeks or even months to be seen, taking time off work, driving to a clinic, finding a parking spot, waiting in the waiting room then the exam room for what is too often a rushed few minutes with a doctor, then making another trip to a pharmacy – we see lots of opportunity to both improve the quality of the experience and give people back valuable time in their days”
While the agreement was met with some discussion around the risk of Big Tech and the privacy of patient health information, it equally met with optimistic commentary on the ability of Amazon to bring much-needed efficiencies and improved customer experience to health care, as it has to retail shopping. The caveat is that the healthcare is different from purchasing new trainers given its nature and the fact that some costs just cannot be squeezed. But its’ certainly true that technology, and the high-quality broadband connectivity upon which it is based, can fundamentally change how healthcare is delivered and how patients experience it. Primary care is just Amazon’s latest move into health care. The company acquired online pharmacy PillPack in 2018 for over $700 million and launched its own online prescription delivery service Amazon Pharmacy in 2020. There are also rumours that Amazon is considering starting a new digital therapy and counselling platform. Whether, or not, Amazon’s foray into healthcare is the commoditisation of health and whether that’s a good or bad thing is beside the point. The truth is that as Neil Lindsay put it “healthcare is high on the list of experiences that need reinvention.” Technology across all aspects of our lives has put power back in the hands of people, broken down unnatural and societal barriers to equality of access in areas as diverse as education, travel or share trading. Yet healthcare, particularly patient experience of accessing care, remains one of the few sectors where the impact of connectivity and digital technologies doesn’t appear to have made as much cut through. While most activities can be booked online such as a haircut or an NCT for a car, why not an appointment with a GP? Equally, in Ireland’s hospital system there is no single digital health record for each patient to provide a catch-all record of a patient’s lifelong medical history. Instead, 85% of all hospital records remain paper-based and hospitals can’t access GP data and vice versa.85% of all hospital records are still paper based.
Accelerated changed and faster digital uptake in healthcare is achievable. The pandemic showed us what’s possible, albeit in response to an emergency situation. The rollout of the Covid-19 vaccination programme was predominantly over a digital platform. The move to e-prescriptions also during the pandemic – stalled for years prior to that - rapidly simplified and enhanced prescription practices overnight. Patients, too, managed to successfully navigate both processes. The digital win’s during COVID in Irish healthcare can continue. With groups like the Irish Digital Health Leadership Group, a collective of health, IT and patient experts, looking to accelerate the timelines for delivery.In Ireland we have a wealth of health tech companies, many who are world leaders in their field whose expertise can be tapped into to develop local solutions for Irish patients.
Examples include, SilverCloudHealth, which has delivered online mental health programmes to over a million individuals and 500 organisations globally, including in Ireland. LetsGetChecked is another Irish-grown company making waves in healthcare internationally. The company offers more than 30 home diagnostic tests in the categories of sexual health, women’s health, men’s health, wellness and coronavirus, with more than seven million tests delivered worldwide to date. In addition, in the U.S. its’ users can order medication online. Health Beacon, a patient medication management system, is just another further example of an Irish company growing rapidly overseas. Added to these is the strong presence of global med-tech and pharma FDA companies dotted across Ireland, all whose expertise could be brought to bear. The Government has set a target of all homes and businesses having access to a Gigabit network by 2028. Through the work of commercial broadband network operators such as SIRO or National Broadband Ireland people in every corner of Ireland will have reliable and secure connectivity. At a time in Ireland when wait times for accessing health services can be long, reinventing healthcare delivery and expanding investment in digital health services could offer a solution to ensure faster access to care for many. [lookup_modal type="eircode" button-text="Search Your Eircode Today" position="mid" title="Search Your Eircode Today"]Speaking at the launch, SIRO CEO, John Keaney said: “High quality connectivity is a key enabler for economic growth, and particularly for regional towns like Ballina. The pandemic proved that work from anywhere, once there is access to reliable and future proofed broadband, is now possible. Access to high-quality connectivity is a game changer which allows regional towns to compete on an equal footing with our cities for inward investment and job creation. It’s also an important service to have available for tourists and visitors to Ballina. Since 2015, SIRO has worked to bring world-class fibre connectivity to the heart of towns across Ireland. Our objective is to ensure our fibre broadband empowers people to work and live how and where they want and businesses to access the connectivity needed to operate with ease and efficiency. We are pleased to be extending our footprint further today, by adding over 3,500 Ballina premises to our network, in addition to our existing presence in Westport and Castlebar” added Mr. Keaney.Present at the launch, Ballina Cathaoirleach Councillor Mark Duffy added: “Over the last number of years, Ballina has benefitted hugely as people have migrated West, either moving back home and/or leaving cities for a better quality of life. Investment in fibre broadband, like SIRO’s full fibre network, will keep them in Ballina. SIRO’s network and investment helps Ballina realise its’ full potential allowing people to stay connected and ensuring they can live, work and visit the town”. SIRO’s broadband network is currently available to 430,000 homes and businesses, growing to 770,000 over the next four years. SIRO as an open access wholesaler, partners with 19 broadband retailers across Ireland, to ensure that customers and businesses enjoy greater choice and competition. Retailers available in Ballina will be: Digiweb, Sky, Vodafone, Fastcom, PureTelecom, Westnet, and Viatel. First homes and premises will be live in September. To keep up to date with our rollout plans and to be notified when your home or business in Ballina is SIRO ready, register-your-interest today.
“Connectivity is the glue that binds digital technologies together within companies and with external parties.”
“To use digital technology successfully, the underlying process you are applying it to must be understood and in control”
Ransomware attacks are a class of malicious software that prevents the end-user from accessing a system or data. Attackers typically request a payment, often in the form of bitcoins, to decrypt files or restore access. These types of attacks can be triggered by clicking on “phishing” links or opening an infected attachment in an email. These types of attacks are becoming more common in small and medium businesses. In fact, 90% of Irish businesses over the last two years have seen a rise in cybersecurity attacks, according to a report from EY Global Information Security Survey in 2021. Meanwhile, new research conducted by PwC indicates a focus on financial cybercrime and fraud. In its report, PwC states that 70% of the organisations that experienced new incidents of fraud said it was as a result of Covid-19 disruptions. Cybersecurity attacks are becoming increasingly more sophisticated, with hackers using timed emails and texts to target employees accounts, and in many cases replicating emails to appear legitimate to trick employees. How a business prepares their network and employees is how they protect themselves. So how can a business protect themselves? The three pillars of cybersecurity are: protection, detection, and response. Protecting the network, detecting the breach, and responding to the breach in a timely matter. The stronger the network, the more protected your business can be. Fibre connectivity is one of the most secure network connections a business can have. Fibre enables you to reach speeds exceeding a gigabit, which can help protect you against attacks. The faster your upload speed, the faster your business can react to a threat, and shut it out. As well as that, fibre broadband has a faster upload throughput, allowing for a business to control their environment, and act on problems within its network faster.“The three pillars of cybersecurity are: protection, detection, and response. Protecting the network, detecting the breach, and responding to the breach in a timely matter.”
With gigabit download speeds, patches and updates are installed faster, securing your business’s software, and allowing you to notice cloud issues in a timely fashion. Comparing to outdated copper connections, which have a lower latency and speed rate, your business is safer with a fibre connection, as the slower your connection, the slower your response time. With SIRO’s fibre-to-the-premises, gigabit connection, you have a dedicated line into your business’s premises. Not only does this guarantee reliable speed, but it provides security from cyber-crime too. This is because hackers can only penetrate your connection by physically cutting the cables, which causes the signal to disappear, making it impossible for the intruder to access any confidential information and data. When the signal disappears, you are alerted, enabling you to act on time in case of any eventuality. If security is one of your concerns, fibre beats copper in every way. Fibre is much more secure and less easy to tap into than a standard copper cable. As fibre cables do not need to be grounded in the same way that copper cables do, it means that there is much less chance for other digital interferences or bugging/tapping concerns. Fibre networks also enable you to put all your electronics and hardware in one secure central location, instead of having wiring closets with equipment throughout the building. Therefore, the confidentiality, integrity, and availability (CIA) of your data is vastly improved. Data is now one of our most valuable commodities. Protecting your customers and employee’s data should be a key driver in strengthening your business’s network. As businesses become more tech-savvy and integrate digital services, like Customer Relationship Management (CRM) tools, into their daily practices, on the flip side, hackers and phishers are also becoming more sophisticated in targeting SMEs. According to CWSI, an international workplace security and compliance specialist phishing is perceived to be the highest cybersecurity threat in Ireland (76%), followed by human error (58%) and ransomware (46%). Pleading ignorance is no longer credible. This makes keeping up to date on the latest cybersecurity trends to safeguard your practices essential. While any cyberattack or hack of a business brings with it huge costs, financial loss, down time and enormous amounts of disruption, the most significant and often most incalculable effect can be long-lasting reputation damage to your business. At SIRO, we believe that connectivity matters. Yet, protecting the huge benefits of living and working online must be a proactive, rather than a passive, exercise. With a solid foundation to your network, through SIRO’s business and enterprise products, you can be guaranteed a reliable, resilient and safer connection. To find out if your business can avail of SIRO for Business, search your business eircode today.“If security is one of your concerns, fibre beats copper in every way. Fibre is much more secure and less easy to tap into than a standard copper cable”
“Since the start of the pandemic, we have witnessed how technology enabled the rapid and successful shift to remote working.”
“As data becomes the driver of innovation and business transformation, technologies like AI and 5G are starting to become more critical to business success”