Integrated Services Digital Network (ISDN) first began to be used globally in the 1980s. It is effectively a set of communication standards for simultaneous digital transmission of voice, video, data and other network services over the digitalised circuits of the public telephone network. However globally, even by the end of the 1980s, the technology was already being overtaken by new network systems with much faster speeds.
However, not so the case in Ireland. Here, ISDN was introduced and billed as a step change in the digitalisation of the telephone network by Telecom Eireann in 1994, with the promise of multiple direct dial numbers (DDIs) over a single shared bearer. Originally, its capability to communicate video was also a key selling feature, with one of the original users of ISDN in Ireland being Gairmscoil Éinne on Inis Mór where pupils received their German lessons from a teacher on the mainland.
However, over time the hype of ISDN died down, and the primary use case became one of supporting Private Branch Exchange systems (PBX) for businesses of all sizes and type. The use of ISDN in the home, which was a big early Internet access mechanism in Germany and France, never really took off in Ireland. ISDN reached its’ peak in Ireland in 2013, despite being long out of vogue in many countries at that stage. Since then, we have started to witness the slow death of ISDN in Ireland.FTTP is a pivot point in terms of connectivity, shifting small and medium businesses into the same tier of connectivity as enterprises
From 2017 onwards the changes in Enterprise Networks and Solutions Architecture have impacted heavily on the use of ISDN access paths.
Those key changes include:
SIRO’s Employee Experience Manager and Executive Assistant to the CEO (Chief Executive Officer), Gillian Quigley, explores digital wellbeing apps, mental health, and the importance of staying connected.
They say these days that there’s an app for everything. An app to order food or clothes, to stream your favourite shows, and even to adjust the temperature within your home. But what about an app to improve your mental health? General wellbeing and morale over the course of the past three years has naturally dipped because of strict restrictions, lockdowns and varying levels of anxiety within society. People yearned for diverse ways to connect when the effects of loneliness in Ireland was higher than ever before. 51% of people admitted that the pandemic influenced their mental health, with loneliness in Ireland doubling in 2021, as a result.
It’s completely understandable that people would begin to feel more anxious, depressed, isolated or even paranoid when uncertainty was the norm for so long. It’s not all bad, though. On the flip side, mental health awareness is at an all-time high. This is thanks in no small part to digital health and wellbeing apps gaining in popularity, due to increased awareness campaigns by health services and influencers. In a 2021 survey by St. Patricks Mental Health Hospital, 72% of those surveyed, believe Irish society is more open to talking about mental health issues since the onset of the pandemic.
Not only that, but health services have also transitioned their practices to digital platforms to improve accessibility for patients. As an Employee Experience Manager at SIRO, understanding what platforms can help your employee’s morale and general wellbeing is a key aspect of the job.
For employees in Ireland, there are many corporate and individual wellbeing platforms, promising a variety of outcomes, with most offering users free programmes through their apps that cover a wide range of health aspects. Meditation, emotional intelligence and wellbeing advice, yoga, and even financial support to name but a few.
Being able to manage your mental, physical, and emotional wellbeing in your own time, is one of the main reasons health apps have become so popular, especially as we shift into a hybrid, digital way of living. As well as that, it can make what is usually a daunting task easier to manage, as you dip in and out of these services, at times that work for you.
SIRO, like other companies provide apps to augment our support resources. However, you may choose to research, evaluate and use your own preferred option. There are many popular and affordable apps that don’t require intervention from your workplace. Some of these apps include , Calm, and Mood Tracker. These platforms allow you to track their moods to identify potentially harmful patterns, allowing them to gain general perspective, combat anxieties and practice mindfulness through meditation or mindfulness.
Personally, I use physical wellbeing apps and YouTube channels to help with my mental and physical health – I find exercise a terrific way to alleviate stress and find time for my thoughts. Fitness apps can empower people to take their health into their own hands, and the same can be applied to mental and spiritual health.
It’s important to emphasise that digital wellbeing and health apps are not just a temporary fix for use during the pandemic, but something that will be become a staple for the future.
In acknowledging that digital wellbeing apps are a natural progression for health services, with more services coming online each day, it’s important to ensure that your home or business is prepared for this evolution. SIRO’s fibre to the premises broadband is a ‘one size fits all’ type of connectivity that’s resilient enough to handle any video calls, heavy data uploads without a break in signal, when using cloud-based health platforms.
The pandemic has shown us that connectivity matters now, more than ever before. Staying connected with your friends, family and your own self is vital to having a positive, healthy state of mind.
If you or someone you know are experiencing mental health issues, please contact: www.samaritans.org or 116 123. Speaking at the launch, SIRO CEO, John Keaney said: “High quality connectivity is a key enabler for economic growth, and particularly for regional towns like Ballina. The pandemic proved that work from anywhere, once there is access to reliable and future proofed broadband, is now possible. Access to high-quality connectivity is a game changer which allows regional towns to compete on an equal footing with our cities for inward investment and job creation. It’s also an important service to have available for tourists and visitors to Ballina. Since 2015, SIRO has worked to bring world-class fibre connectivity to the heart of towns across Ireland. Our objective is to ensure our fibre broadband empowers people to work and live how and where they want and businesses to access the connectivity needed to operate with ease and efficiency. We are pleased to be extending our footprint further today, by adding over 3,500 Ballina premises to our network, in addition to our existing presence in Westport and Castlebar” added Mr. Keaney.Present at the launch, Ballina Cathaoirleach Councillor Mark Duffy added: “Over the last number of years, Ballina has benefitted hugely as people have migrated West, either moving back home and/or leaving cities for a better quality of life. Investment in fibre broadband, like SIRO’s full fibre network, will keep them in Ballina. SIRO’s network and investment helps Ballina realise its’ full potential allowing people to stay connected and ensuring they can live, work and visit the town”. SIRO’s broadband network is currently available to 430,000 homes and businesses, growing to 770,000 over the next four years. SIRO as an open access wholesaler, partners with 19 broadband retailers across Ireland, to ensure that customers and businesses enjoy greater choice and competition. Retailers available in Ballina will be: Digiweb, Sky, Vodafone, Fastcom, PureTelecom, Westnet, and Viatel. First homes and premises will be live in September. To keep up to date with our rollout plans and to be notified when your home or business in Ballina is SIRO ready, register-your-interest today.
Multi-gigabit speeds can provide:
Commenting on the launch of its 10 Gigabit-enabled network for Galway City, SIRO CEO John Keaney stated: “Galway has long been a city which embraces technology, quickly leveraging innovation to drive economic growth and job creation. This has positioned Galway to successfully attract significant foreign direct investment and for its start-up businesses to compete globally. SIRO also has innovation in its DNA. As Ireland’s first 100% fibre network, operating as a broadband wholesaler driving greater competition and choice, moving up a gear to roll-out multi-gigabit speeds up to 10 Gigabit for enterprise, just makes sense. Higher speeds, increased bandwidth and much lower latency meets a growing business demand. More importantly, for us it’s about developing and deploying world-class connectivity infrastructure to support enterprise needs for years to come.
“With speeds of up to 10 Gigabits, Galway enterprise level companies can develop and use products and services of the future, today. Access to this level of bandwidth will also give Galway city a unique competitive advantage in a global marketplace,” added Mr. Keaney.
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Enterprise Ireland is the State Agency responsible for supporting exporting Irish-owned companies. We support start-ups from initial ideation stage in many settings, whether entrepreneurship training, third level institutions, start-up hubs or others. We are also an investor in many Irish funds offering seed and venture capital to companies and are a large direct equity investor in our own right.
Our offer for established companies includes direct financial support and advice for expansion, investment, productivity improvement and innovation. We also provide advice and guidance for companies through dedicated Development Advisors on our team. Enterprise Ireland has 40 offices all around the world focused on market access and support for companies to grow and expand internationally
“Connectivity is the glue that binds digital technologies together within companies and with external parties.”
“To use digital technology successfully, the underlying process you are applying it to must be understood and in control”
The research also revealed the widespread adoption of smart devices in Irish households. Almost seven out of ten (67%) consumers own a Smart TV; with just under half (49%) of households in possession of a virtual assistant technology like Alexa; a third of the public using smart home technology like digital heating controls and lighting; and a quarter using security devices like video doorbells.
Noting the research findings, SIRO Head of Operations and New Developments Cian O’Mahony said, “At SIRO, through our work with developers to bring our high-quality fibre broadband to new developments, we see the huge appetite amongst the public for homes with smart and connected devices. Equally retrofitting existing homes with smart technology is a growing trend. Today’s research brings to life the reasons people are opting for smart home technology. These can vary depending on life stages. Those in the older age demographics are more likely to view smart homes as important for environmental reasons, with younger groups valuing the convenience that they provide.
Commenting on the sustainability advantages, SIRO Director of Corporate Affairs Amanda Glancy said,“Smart home devices deliver numerous benefits. More sustainable living, achieving climate change targets, enhanced security or savings on energy or heating bills are key attributes. The latter is very top of mind given the steep increases in energy prices. As fibre broadband networks continue to roll-out across Ireland, this research indicates more individuals, families and communities will take advantage of the benefits of smart homes, particularly for environmental benefits and reducing the cost of living.”
Research conducted by Amárach Research, surveyed 1,585 people in Ireland at the end of January 2022. Amárach Research undertook this piece of research among a nationally representative sample of respondents (age, gender, region and social class) on awareness of and attitudes to Smart Homes.
Head of Operations, Cian O' Mahony will be speaking at the IHBA Summit tomorrow, April 5th in Croke Park on Broadband and Housing Construction. 
Pictured left to right: Deirdre Berry, Esker House Manager and Amanda Glancy, SIRO Director of Corporate Affairs
Pictured left to right: Steven Farrell, SIRO Account Director and Linda Tiley, Esker House Team Lead and Deirdre Berry, Esker House Manager
Lorna Conn joined Cpl plc in October 2017 as Chief Financial Officer and was appointed Deputy CEO in April 2021 and CEO in January 2022. Lorna has previously held senior roles in a number of public companies, residing in both Ireland and America during this time. Lorna is a Chartered Director and placed first in Ireland in her Diploma examination. Lorna is a qualified Chartered Accountant and a Fellow of Chartered Accountants Ireland, having trained with Deloitte. Lorna graduated with first class honours in both the Bachelor of Commerce degree in University College Dublin and the master’s in accounting in the Michael Smurfit Business School. Lorna is passionate about Ireland, as a location to live and to do business in.