When will Copper Switch-Off Happen?

The European Commission has proposed 2030 as the deadline for this transition across the EU, meaning Ireland must also meet this target. It is time to prepare for this change now, to keep everything running smoothly and jump into the fast lane of fibre broadband.

Yes you can connect to the SIRO network without an Eircode, but unfortunately some of our Retailers do have system limitations with this. Please email your full address to info@siro.ie, and request your Premises ID. This number is unique to your property on our network. We will respond with your Premise ID, and a list of retailers for your area who will be able to accept an order, if you are unable to wait for your Eircode to be issued.

The SIRO 100% fibre network offers homes and businesses across Ireland 99.99% uptime. The time that the internet service is available to the end customer in relation to the total time of the measurement period. Service levels are reported on a monthly basis

Yes, the SIRO 100% fibre first network supports static IP addresses as well as other services such as VOIP and IPTV.

Fibre broadband is more weatherproof than copper broadband. "Electronic Communications Networks (ECN) operators have noted that newly built fixed access ECNs that rely on fibre are more resilient than legacy copper ECNs. This is because fibre-based infrastructure is more resilient to water ingress and lightning strikes relative to copper. Fibre overhead lines are exposed to strong winds, however, fibre cables are lighter than the same diameter copper cable. This implies that after copper cable is retired the weight loading on overhead routes and the corresponding damage risks will be reduced which will make the overhead lines less vulnerable to wind damage."

Source: Non-Confidential Climate Change and Network Resilience Report

When a consumer wishes to be connected, an appointment will be booked for the connection to be installed. The installer will then make contact with the resident to arrange a date and a time for the connection to take place. When the installer arrives on site, he/she will take time to discuss the installation process with the resident and agree the most suitable entry point and route for the cable inside the apartment. The installer will then locate the pre-installed connection box and connect a fibre optic cable to the connector located within.

No. The fibre broadband service is installed completely independently of all other existing services on a property.

SIRO covers the cost of the installation of the system and all associated works. There is no cost to the residents or the management company.

SIRO has a number of approved installers who will manage the process end to end. We oversee and approve all works carried out by our installation partners.

SIRO is a wholesale operator, and we are responsible for building the SIRO network. If you are experiencing any service issues, we must advise you to contact your chosen retail provider.