Can I get a static IP address?

Yes, the SIRO 100% fibre first network supports static IP addresses as well as other services such as VOIP and IPTV.

Fibre broadband is more weatherproof than copper broadband. "Electronic Communications Networks (ECN) operators have noted that newly built fixed access ECNs that rely on fibre are more resilient than legacy copper ECNs. This is because fibre-based infrastructure is more resilient to water ingress and lightning strikes relative to copper. Fibre overhead lines are exposed to strong winds, however, fibre cables are lighter than the same diameter copper cable. This implies that after copper cable is retired the weight loading on overhead routes and the corresponding damage risks will be reduced which will make the overhead lines less vulnerable to wind damage."

Source: Non-Confidential Climate Change and Network Resilience Report

When a consumer wishes to be connected, an appointment will be booked for the connection to be installed. The installer will then make contact with the resident to arrange a date and a time for the connection to take place. When the installer arrives on site, he/she will take time to discuss the installation process with the resident and agree the most suitable entry point and route for the cable inside the apartment. The installer will then locate the pre-installed connection box and connect a fibre optic cable to the connector located within.

No. The fibre broadband service is installed completely independently of all other existing services on a property.

SIRO covers the cost of the installation of the system and all associated works. There is no cost to the residents or the management company.

SIRO has a number of approved installers who will manage the process end to end. We oversee and approve all works carried out by our installation partners.

SIRO is a wholesale operator, and we are responsible for building the SIRO network. If you are experiencing any service issues, we must advise you to contact your chosen retail provider.

To check availability in your home or business, please visit our address checker

As an open access wholesaler, SIRO is responsible for building the 100% fibre first network and makes it available to broadband providers to sell to the public/end user. Our retail providers offer a range of different products and speeds to homes and businesses at different price points. To find out which retailers are available in your area, please search your Eircode at our address checker.

SIRO’s key innovation is that it is a 100% fibre-optic internet connection all the way to the building (fibre-to-the-building), making it a vast improvement on any other broadband infrastructure currently available in Ireland, with no copper connection at any point in the network. SIRO is Fibre-to-the-building which means you’ll have incredible speed and reliability instantly.