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Terms of Use

Please read our terms and conditions carefully before using this website.

Terms of website use

A. Your access to www.siro.ie (the “Site) and any use of information on it is subject to these terms and conditions of use (“Terms of Use”). You should carefully read these Terms of Use. By proceeding further, you will be deemed to have accepted them. If you do not accept the Terms of Use stated here, you are not permitted to use this Site.

B. This Site is operated by SIRO Designated Activity Company with a registered address at the Herbert Building, the Park, Carrickmines, Dublin 18 under CRO number 540946

1.Definitions

“Content” means all materials and information contained in the pages, documents, downloads, script and graphics published on the Site (including the layout, functionality and design of same) from time to time and used for any purpose.

“Cookie Policy”` means the information SIRO has published on its website explaining what cookies are, the kinds of cookies used on SIRO’s website and how to disable non-essential cookies in your browser.

“Data Privacy Documents” means SIRO’s Privacy Statement, Cookie Policy and related documents as amended, extended or replaced from time to time for such reasons as SIRO deems reasonable or necessary.

“Data Protection Law” means all legislation and regulations relating to the processing and protection of personal information including (without limitation) the Data Protection Acts 1988 – 2018 (as amended), the European Communities (Electronic Communications Networks and Services) (Privacy and Electronic Communications) Regulations 2011,  and the General Data Protection Regulation (EU) 2016/679.

“Privacy Statement” means the information SIRO has published on its website explaining how SIRO protects the personal data we process and control relating to you and the rights you have in relation to the processing of your personal data.

“Site” means the website of SIRO (www.SIRO.ie) and including SIRO’s retail service provider portal.

“We”; “us”; and “our” means SIRO.

“You”; and “your” means you, the person accessing this Site.

2. Other applicable terms

2.1 These Terms of Use refer to the following additional terms which also apply to your use of this Site:

2.1.1 Our Privacy Statement which sets out the basis by which SIRO processes the personal data we collect from you and our resultant obligations pursuant to applicable Data Protection Law; and

2.1.2 Our Cookies Policy which sets out information about the cookies on the Site.

2.2 Should there be any conflict between these Terms of Use and the Data Protection Documents, these Terms of Use shall prevail.

3. Intellectual Property

SIRO is an Irish and UK registered trade mark of SIRO DAC. We are the owner or the licensee of all intellectual property rights in our Site, including in the material published on it. Content on our Site is protected by copyright laws. Our status (and that of any identified contributors or licensors) as the authors of content on our Site should be acknowledged. You must not use any part of the content on our Site for commercial purposes without obtaining a licence or written permission to do so from us or our licensors.

4. Content and Availability

4.1 SIRO makes no representations about the suitability of the Content. SIRO hereby disclaims all warranties and conditions regarding the Site and its Content. All Content is provided on an “as is” basis without warranty of any kind.

4.2 While SIRO attempts to ensure that the Content is accurate, we cannot guarantee that it will always be fault-free. The Content could, from time to time, include technical inaccuracies, typographical or photographic errors. We endeavour to correct errors and omissions as quickly as practicable but do not accept liability for any such errors and omissions.

4.3 SIRO reserves the right (in its sole discretion) at any time and from time to time without notification to modify, edit, delete, suspend or discontinue, temporarily or permanently, the Site (or any part of it) and/or the Content, products and/or services (or any part of them) available through the Site. Additionally, SIRO shall not be obliged to remove any outdated Content on the Site or to expressly mark it as being outdated.

5. Limitation of Liability and Disclaimer

5.1 SIRO will use its reasonable endeavours to ensure that the Site is fully operational at all times. However, due to the nature of interactive services and the internet generally, SIRO cannot guarantee that its website will be free from delays, interruptions or errors.

5.2 Except as expressly set out in these Terms of Use, all representations, warranties, terms and conditions whether express or implied in relation to this Site or the information contained herein are hereby excluded to the fullest extent permitted by law.

5.3 SIRO does not accept any liability for any damage or loss suffered by you (whether direct, indirect, special, incidental, punitive or consequential loss, including loss of profits, corruption or destruction of data) arising as a result of the Site or the Content contained therein (including any errors, inaccuracies or omissions in such Content or any faults, interruptions or delays in connection with the Site).

6. Prohibited Use of this Site

6.1 You must not use the Site:

  • to gain unauthorised access to other computing systems;
  • in any way that may damage, disable, overload or affect the operation of the Site;
  • to permit or make any attempt to disassemble, deconstruct, break down, hack or otherwise interfere with the Site
  • to solicit participation in public discussion, debate, comment or activity outside the Site;
  • to harvest or otherwise collect information about others (including e-mail addresses and other forms of personal data), without their consent;
  • to provide false or misleading information about yourself or your business, or create a false identity;
  • in contravention of any licence, code of practice, instructions or guidelines issued by a regulatory authority, third party’s rights, or any SIRO guidance or policies;
  • fraudulently or in connection with a criminal offence or in any way that is unlawful or in breach of any legislation and you must make sure that this does not happen; or
  • to send, communicate, knowingly receive, upload or download any material or content that is offensive, abusive, indecent, defamatory, libelous, menacing or that causes annoyance, inconvenience, needless anxiety or that is intended to deceive.
  • so as to jeopardise or prejudice the operation, quality or integrity of this Site or the information or content contained therein, or the operation, quality or integrity of any telecommunications network or to infringe the copyright of SIRO;
  • to distribute, download, upload or transmit any material which contains viruses, trojans, worms, logic bombs, cancelbots or other material which is malicious or harmful; or
  • to gain unauthorised access to the Site, the server on which the Site is stored or any server, computer or database connected to the Site.

6.2 If SIRO reasonably believes (in its sole discretion) that you have breached any of your obligations under the Terms of Use, SIRO may, without notice suspend or block access to any area of the Site that doesn’t require registration; or take such other steps as we deem appropriate.

7. Changes to the Terms of Use

7.1 These Terms of Use are subject to change by SIRO without notification. You agree to visit this page periodically to review the Terms of Use, because they are binding on you and each time you use this Site you agree to be bound by the then current Terms of Use.

7.2 SIRO accepts no responsibility or liability for keeping the Content in the Site up to date or for any failure to do so.

8. Virus Protection

8.1 SIRO makes commercially reasonable efforts to check and test the Site and its Content at all stages of production. However, you must take your own precautions to ensure that the process that you employ for accessing the Site does not expose you to the risk of viruses, malicious computer code or other forms of interference which may damage your own computer system. SIRO cannot and does not accept any responsibility for any loss, disruption or damage to your data or your computer system that may occur whilst using material derived from the Site.

9. General

9.1 If any provision of these Terms of Use is found to be invalid by any court having competent jurisdiction, the invalidity of such provision shall not affect the validity of the remaining provisions of these Terms of Use, which shall remain in full force and effect.

9.2 Any attempted access to this Site or attempted use of the information contained therein is subject to these Terms of Use.

9.3 You may not transfer any of your rights or obligations under these Terms of Use to another party.

9.4 SIRO reserves the right to amend without notice at any time the content of this Site and the information contained therein, including these Terms of Use and our Data Privacy Documents.

9.5 If SIRO delays in acting upon a breach of these Terms of Use, that delay will not be regarded as a waiver of that breach. If SIRO waives a breach of these Terms of Use, that waiver will be limited to that particular breach.

9.6 If you violate any of these Terms of Use, your permission to use this Site and the contents and information on this Site automatically terminates and you must immediately destroy any unauthorised copies you have made of the contents and information on this Site.     

10. Governing Law

10.1 These Terms of Use (including any amendments made thereto), the operation of the Site and all Content appearing on the Site shall be governed by and construed in accordance with the laws of Ireland and that the courts of Ireland shall have exclusive jurisdiction to resolve any disputes arising out of or in connection therewith.

11. Linking to our site

11.1 You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it. Our Site must not be framed on any other Site, nor may you create a link to any part of our Site other than the home page. You must not establish a link to our Site in any website that is not owned by you. We reserve the right to withdraw linking permission without notice at any time should we wish to do so.

11.2 If you wish to make any use of content on our Site other than that set out above, please contact info@siro.ie.

12. Contact us

12.1 To contact us, please email info@siro.ie. Thank you for visiting our Site.

13.SIRO Offer – “Redeem a €50 One4all Voucher”

13.1 Eligibility

This offer is open to recipients of the SIRO promotional fly between 10 to 14 June 2024 at certain designated Eircodes who place an order and successfully receive SIRO services. Participants are limited to one voucher per person and sharing of vouchers on social media is not permitted. The voucher must be redeemed before 31 August 2024.

13.2 Voucher

The Voucher consists of a €50 One4All Voucher. The prize is not transferable or exchangeable.

13.3 Redemption Process

The Voucher can be redeemed by scanning the QR code on the SIRO promotional flyer, filling out the online form, and completing an order with one of SIRO’s retailers. By participating in “the Redemption Process”, the participant agrees to be bound by these terms and conditions.

13.4 Distribution of Voucher

Participants who successfully complete the Redemption Process and successfully receive SIRO services will receive the €50 One4all Voucher. The voucher will be sent directly to participants who have completed an order with one of SIRO’s retailers via email.

13.5 Additional T&C’s

This SIRO offer is in no way sponsored, endorsed, or administered by, or associated with One4All. One4All is not responsible for any aspect of this promotion. All participants must comply with SIRO’s terms and conditions set out herein.

In certain limited circumstances, SIRO services cannot be delivered (after the order is placed) due to technical or operational reasons at the designated premises. In such circumstances, SIRO and/or its retail partner will endeavour to communicate the reason and any proposed solutions(s).

By participating, you consent to SIRO processing your personal information for the purposes of this offer and any directly related activity in accordance with its privacy policy.

14. SIRO Saturday appointment pricing meter survey – Win a €50 Just Eat Voucher

14.1 Competition and Eligibility

This prize draw is open to participants in SIRO’s pricing meter survey (for Saturday appointments) (the “Draw”) . Participants can enter by completing the survey on the Zoho survey platform.  Entry is limited to one entry per person. The Competition will run from [Insert] to [Insert]. By entering the Competition, the participants agree to be bound by these terms and conditions.

14.2 Prize

The prize consists of a €50 Just Eat voucher and a winner will be chosen at random. The prize is not transferable or exchangeable. The winner shall be notified by email.

14.3 Additional terms and conditions

The Competition is in no way sponsored, endorsed, or administered by, or associated with Just Eat. Just Eat is in no way responsible for any aspect of this promotion. All entrants shall comply with SIRO’s terms and conditions set out herein. By participating in the Draw, you expressly consent for SIRO to process your personal information, in accordance with its privacy policy, for the purposes of the Draw and any directly related activity. Details of the SIRO DAC’s privacy policy are available at https://siro.ie/privacy/

Details of SIRO DAC’s privacy policy are available at https://siro.ie/privacy/. The terms and conditions of this promotion are subject to the laws of Ireland.