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Get Ready Balrothery!

Residents of Balrothery. Are you ready to do life different? We’ll soon be connecting homes and businesses across Balrothery to SIRO 100% fibre broadband.

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LATEST EZINE EDITION – August 2023

Get School Ready With SIRO 100% Fibre Broadband

It’s that time of year again, new and returning students are preparing to head back to school or college. Whether you are studying from home or going back to education, having a reliable connection should definitely be at the top of your back to school list.

SIRO 100% fibre network is available to over 505,000 homes across Ireland, allowing students to enjoy speeds of up to 2Gbps. So whether you’re catching up on assignments or your kid’s are studying for their Leaving Cert, with 99.99% uptime you can be rest assured that your SIRO connectivity facilities studying from home seamlessly.

Search Your Eircode today to see if your home is SIRO-Ready.

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Why Connectivity Matters

More time with family matters

SIRO gives families the flexibility and choice to spend more time with the ones they love. With gigabit speeds and a reliability you can trust, the whole family can work, study and play on multiple devices at once. Giving people the freedom to live life their way.

Less cars on the road matters

The ability to work and study remotely not only means less time commuting, it’s also significantly better for the environment. We are committed to playing our part for the planet. Choosing SIRO broadband means less emissions, less energy usage, and maximising the use of existing infrastructure.

Business growth matters

In business, speed and reliability are essential. SIRO gives businesses the agility to process payments, avoid downtime, collaborate, and expand at a pace that enables growth and diversification. Helping businesses thrive is critical for job creation, our future entrepreneurs, and economy recovery.

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Got Some Questions?

What is SIRO?

SIRO is a joint venture company between the ESB and Vodafone. We are building a 100% fibre-to-the-premise broadband network using the existing ESB infrastructure.  Launched in 2015, SIRO is Ireland’s first 100% Fibre wholesale network and offer speeds of up to 2 Gigabit, the fastest speeds available on the market.

How is SIRO installed?

When you purchase SIRO from a broadband provider, an engineer will visit your business at a time agreed by you and will work with the business to determine the entry point for the fibre. Where applicable the existing communications space will be utilised and a time agreed that works for your business.

How Reliable Is SIRO?

The SIRO 100% fibre network offers homes and businesses across Ireland 99.99% uptime. The time that the internet service is available to the end customer in relation to the total time of the measurement period. Service levels are reported on a monthly basis

SIRO Service Availability table

How much does SIRO cost?

As an open access wholesaler, SIRO is responsible for building the 100% fibre network and makes it available to business broadband providers to sell. Our retail providers offer a range of different packages to suit your business needs. Search your eircode today.

Can I get a static IP address?

Yes, the SIRO 100% fibre network supports static IP addresses as well as other services such as VOIP and IPTV.

Why did ESB & Vodafone get involved?

SIRO was launched in 2015 with our shareholders ESB and Vodafone committing €450m to connect the first 50 towns.  The two shareholders have complementary skill sets. ESB was a pioneer in electrifying Ireland and have unparalleled knowledge of large-scale engineering projects. Vodafone is Ireland’s leading mobile telecoms operator, with over a million customers and world-leading expertise in the transmission of data. These two companies enable SIRO to build a regional 100% fibre-to-the-building network, the first of its kind in Ireland. In 2021, we have received further investment of €620m into the expansion of our network to 770k homes and businesses across 154 towns.

Why choose SIRO?

Reliability SIRO’s 100% fibre-to-the-premise network is delivered using ESB existing infrastructure, with no copper connection at any point in the network. For example, the signal on a copper wire drops massively over just two kilometres, whereas fibre-optic cable over the same distance is extremely reliable.

Gigabit Speed: SIRO’s 100% fibre broadband offers speeds of 1 Gigabit per second, while a copper-based network generally delivers speeds of up to 100 Megabits per second. A 25GB HD movie would take 3 minutes to download on a FTTH 1Gbps connection, but more than 30 minutes on a FTTC 100Mbps connection.

Multiple Devices: Our homes are full of devices as we continue to work remotely – multiple laptops, tablets, consoles and mobiles are usually connected to the internet at once. With SIRO 100% fibre broadband, you can connect as many devices to your broadband as you like and not slow down your connection.

Future Proof: Unlike copper network, fibre-optic cables are extremely resilient to heat, humidity and extreme weather conditions, making this the last broadband connection you’ll ever need. Our Gigabit network is capable of supporting much faster speeds in the future, enabling homes and businesses to cater to evolving technologies and meet future data needs.

 

 

Why is SIRO different?

SIRO’s key innovation is that it is a 100% fibre-optic internet connection all the way to the building (fibre-to-the-building), making it a vast improvement on any other broadband infrastructure currently available in Ireland, with no copper connection at any point in the network. SIRO is Fibre-to-the-building which means you’ll have incredible speed and reliability instantly.

How do I check if SIRO is available in my home/business?

To check availability in your home or business, please visit our address checker

How is SIRO installed?

When you purchase SIRO from a broadband provider, an engineer will visit your home at a time agreed by you to complete the fibre installation. SIRO will be brought into your home either overhead or underground and into the ESB meter box. An external connector box which houses the SIRO fibre will be positioned close to the ESB meter box.

The engineer will agree with you where to install our internal connector box. Some minor drilling is involved and some cabling depending on where you would like your modem. The engineer will ensure and prove that your home is receiving the fibre speed based on the package purchased.

For SME and Enterprise customers, an engineer will work with the business to determine the entry point. Where applicable the existing communications space will be utilised.

How much does SIRO cost?

As an open access wholesaler, SIRO is responsible for building the 100% fibre network and makes it available to broadband providers to sell to the public/end user. Our retail providers offer a range of different products and speeds to homes and businesses at different price points. To find out which retailers are available in your area, please search your Eircode at our address checker.

I’m experiencing service issues, who do I contact?

SIRO is a wholesale operator, and we are responsible for building the SIRO network. If you are experiencing any service issues, we must advice you to contact your chosen retail provider.

What towns are you rolling out to?

SIRO’s footprint already spans across 26 counties and extends to over 515,000 homes and businesses. We now plan to extend our network to cover 154 towns bringing our total coverage to 770,000 premises. While a full list of our new towns is not yet available, we recommend signing up for our monthly updates at siro.ie/register-your-interest to be kept up to date with our rollout plans.

What is 2Gb? When can I order?

SIRO recently announced that Kilkenny would be the first town in Ireland to receive 2 Gigabit services. This means that SIRO users speeds can now experience the fastest possible speeds available in Ireland. We are working on rolling out 2 gigabit services to each Gigabit town our retailers and we expect all towns to have access by 2022. with

How does the consumer get connected?

When a consumer wishes to be connected, an appointment will be booked for the connection to be installed. The installer will then make contact with the resident to arrange a date and a time for the connection to take place. When the installer arrives on site, he/she will take time to discuss the installation process with the resident and agree the most suitable entry point and route for the cable inside the apartment. The installer will then locate the pre-installed connection box and connect a fibre optic cable to the connector located within.

Does the network interfere with any other service on site?

No. The fibre broadband service is installed completely independently of all other existing services on a property.

Who pays for the fibre-optic network install?

SIRO covers the cost of the installation of the system and all associated works. There is no cost to the residents or the management company.

Who does the installation?

SIRO has a number of approved installers who will manage the process end to end. We oversee and approve all works carried out by our installation partners.